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Privacy Policy

Last updated: January 2025

This Privacy Policy explains how SYS Finance ("we", "us", or "our") collects, uses, and protects your personal information in accordance with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth).

1. What information we collect

We may collect personal information including your name, contact details (phone, email, address), financial information (income, expenses, assets, liabilities), identification documents, employment details, and any other information you provide in the course of seeking mortgage advice.

2. How we use your information

We use your personal information to:

  • Provide credit assistance and mortgage broking services;
  • Assess your eligibility and submit applications to lenders on your behalf;
  • Communicate with you regarding our services;
  • Comply with our legal and regulatory obligations under the National Consumer Credit Protection Act 2009.

3. Who we share information with

We may disclose your information to credit providers, mortgage insurers, valuers, and other service providers necessary to facilitate your loan application. We will obtain your consent before sharing your information with third parties for any other purpose.

4. How we protect your information

We take reasonable steps to protect your personal information from unauthorised access, alteration, or disclosure. This includes secure storage, restricted access, and use of encrypted communications where appropriate.

5. Your rights

You have the right to access and correct any personal information we hold about you. To make such a request, please contact us at eric@brisbanemortgage.com.au.

6. Complaints

If you believe we have breached your privacy, please contact us first. If your complaint is not resolved, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au.

7. Contact us

For any privacy-related questions, please contact:
Email: eric@brisbanemortgage.com.au
Phone: 0415 521 689

隐私政策

最后更新：2025 年 1 月

本隐私政策说明布里斯班房贷中介（以下简称"我们"）如何收集、使用和保护您的个人信息。我们严格遵守《1988 年澳大利亚隐私法》及《澳大利亚隐私原则》的相关规定。

1. 我们收集的信息

我们可能收集以下个人信息：姓名、联系方式（电话、邮箱、地址）、财务信息（收入、支出、资产、负债）、身份证明文件、雇佣情况，以及您在咨询房贷服务时提供的其他信息。

2. 信息使用方式

我们将您的个人信息用于：

  • 提供信贷协助及房贷经纪服务；
  • 评估您的资格并代表您向贷方提交申请；
  • 就我们的服务与您沟通；
  • 履行《2009 年国家消费者信贷保护法》下的法律和监管义务。

3. 信息共享对象

为协助您的贷款申请，我们可能向贷方、抵押保险公司、估价师以及其他必要的服务提供方披露您的信息。如需出于其他目的向第三方共享您的信息，我们会事先征得您的同意。

4. 信息保护措施

我们采取合理的措施保护您的个人信息，防止未经授权的访问、更改或泄露。措施包括安全存储、访问权限控制，以及在适当情况下使用加密通信。

5. 您的权利

您有权查阅并更正我们持有的关于您的个人信息。如需提出请求，请发送邮件至 eric@brisbanemortgage.com.au。

6. 投诉

如您认为我们违反了您的隐私权，请先与我们联系。如投诉未得到解决，您可联系澳大利亚信息专员办公室（OAIC）：www.oaic.gov.au。

7. 联系我们

如有任何隐私相关问题，请联系：
邮箱：eric@brisbanemortgage.com.au
电话：0415 521 689